Blue Nile Reviews

Blue Nile offers a 30-Day Money Back Guarantee. Items may be returned or exchanged within 30 days from when they were shipped, free-of-charge and no questions asked. They accept returns for refund or exchange within 30 days of shipment from their facility. They will send you a fully insured, free shipping label via email within one business day of your return request. Note: Two complimentary returns are allowed per customer, per year. A Return Merchandise Authorization (RMA) number is required for all returns. To be eligible for return, items must be in their original purchase condition, including all product documentation, and shipped back to them within 30 days. To expedite an exchange for a different product, they recommend returning the original item for a refund and placing a new order. Please allow two weeks for your refund to be processed. If a package or item delivered to you arrives damaged, please refuse the shipment or call them immediately. Claims for damaged or missing items must be reported immediately or within five days of receipt of your order. Blue Nile is not responsible for lost or damaged returned shipments. Non-Refundable Items include all Blue Nile engraved rings (a repolishing fee of $25 will apply), diamonds purchased as part of their Blue Nile Diamond Upgrade Program, and special orders. Shipping fees are non-refundable. Returns without a Blue Nile Return Merchandise Authorization will be refused upon receipt. Returns with missing paperwork or product will not be processed. Non-Resizable Items include diamond and gemstone eternity rings with a specific number of gemstones per finger size; milgrain or ornate bands; some silver rings; or rings with alternative metals such as Tungsten. Additional shipping charges may be incurred if packages are returned via alternate carriers. Blue Nile reserves the right to charge your credit card for any fees they incur at time of package receipt. To return a diamond or jewelry item to Blue Nile, you need to follow their return process. If returning within 30 days, a free FedEx shipping label will be emailed to you once you have initiated your return (limit of two complimentary returns per customer, per year)..

Blue Nile is a leading online retailer of diamond jewelry, including engagement rings and wedding rings. They offer a wide range of products, from diamonds to gemstone jewelry. One of their standout collections is the Astor Collection, which features diamonds cut by highly skilled artisans. They also offer the ability to design your own engagement ring, earrings, or pendant.

In terms of services, Blue Nile provides free secure shipping on every U.S. order, professional jewelry appraisals for certain items, a diamond price guarantee, and a product warranty. They also offer a diamond upgrade program, engraving services, and ring resizing. All Blue Nile products come with a free box, and purchases are insured from their facility until delivery.

Blue Nile is known for its high-quality design at a great price, and they've been the original online jeweler since 1999. Their products are handcrafted in New York by highly skilled artisans using GIA-graded natural diamonds and the finest-quality materials.

To design your own engagement ring on Blue Nile, you need to follow these steps:

1. Open the Blue Nile Ring Builder in your browser.
2. Click on "Build your own ring" or on the picture of the type of jewelry you want to create.
3. Choose from any of the popular types of jewelry. For example, you can create a custom engagement ring.
4. Start by choosing the perfect gemstone or setting. Most people choose diamonds along with precious metal settings in gold or platinum.
5. Click through to build the winning combination.

Remember, you can customize your diamond in many ways, depending on your setting. Explore shapes like round, pear, or heart and choose the clarity, carat, and cut details according to your budget. You can filter options by price too! If you need a little help, Blue Nile's team is always there to help you design the perfect custom ring for your loved one..

The Blue Nile Credit Card is a retail credit card that offers special financing options for your purchases. It provides a reusable line of credit and exclusive offers and events for cardholders. The card offers no interest if paid in full within 6 or 12 months on a minimum purchase of $500 for the 6 or 12 month plan. However, interest will be charged from the purchase date if the purchase balance is not paid in full by the end of the promotional period. There are also options for 9.99% APR with 24 monthly payments on a minimum purchase of $1000 for the 24 month plan. Cardholders can manage their account online 24/7. The Blue Nile financing account is issued by TD Bank, N.A.

Blue Nile's Return Policy allows items to be returned or exchanged within 30 days from when they were shipped, free-of-charge and no questions asked. They accept returns for refund or exchange within 30 days of shipment from their facility. They will send you a fully insured, free shipping label via email within one business day of your return request. Two complimentary returns are allowed per customer, per year. A Return Merchandise Authorization (RMA) number is required for all returns. To be eligible for return, items must be in their original purchase condition, including all product documentation, and shipped back to them within 30 days.

Blue Nile's Shipping Policy urges all customers to inspect your package for damage or tampering before receiving or signing for receipt. They offer free shipping via trusted carriers into 40 countries and regions. For orders shipping to the U.S., you'll find an estimated ship date listed in the product details for each item. This date is calculated based on the approximate number of days required to process, manufacture, and package your order. If you will not be home to sign for your order, Blue Nile can ship your order to your place of work, or another more convenient destination. As a security precaution to protect their customers against fraud, you may be required to provide additional details if shipping to an address different than your billing address. If you cannot be available, or have someone else available to sign for your package, you can have it shipped to a local hold for pick up location so that you can sign for and pick it up at your leisure. All orders are shipped free via secure carrier, delivery speed is based on the pre-tax value of your order. Blue Nile will only ship to a street address, not a P.O. Box address. Due to COVID-19, carrier policies are changing; FedEx and UPS may not require a signature upon delivery. Please make arrangements for someone to be at the shipping destination..